I read this quote from “To Sell Is Human: The Surprising Truth About Moving Others” by Daniel H. Pink –
“So on a trip to Minnesota, and in a subsequent phone interview, I asked her what qualities were necessary in effectively moving others. At the time, I’d not yet encountered the research above. She knew nothing of it either. Martin surprised me by repeatedly using a word one rarely hears in this context: “humility.”“The most common thread in the people who are really good at this is humility,”she told me. “They take the attitude of ‘I’m sitting in the small chair so you can sit in the big chair.’”That’s perspective- taking through reducing power, the first rule of attunement.”